We are looking for a detail-oriented Logistics Coordinator with 1–3 years of Track & Trace experience to monitor shipments and maintain accurate, real-time visibility throughout the transportation process. This role requires knowledge of U.S. domestic ground freight, including FTL, LTL, and intermodal transportation, as well as hands-on experience with TMS platforms.

The idóneo candidate is proactive, organized, and comfortable communicating with carriers, drivers, dispatchers, and internal teams to ensure shipments move according to plan and any issues are identified and escalated promptly.

Key Responsibilities

• Monitor and track shipments throughout the transportation lifecycle using phone, email, and TMS platforms.
• Maintain accurate load statuses, pickup and delivery milestones, ETAs, arrival/departure times, and location updates.
• Coordinate pickup appointments and confirm shipment details with carriers and drivers.
• Manage and follow up on pre-alerts and ensure required shipment information is available and accurate.
• Request and document ETA updates, shipment progress,



and location information.
• Communicate with carriers, drivers, dispatchers, planners, and internal teams to support smooth shipment execution.
• Maintain detailed and accurate shipment records, notes, and updates within internal systems.
• Identify, communicate, and escalate delays, discrepancies, missed milestones, or other operational issues.
• Retrieve and validate shipment documentation when inconsistencies or missing information are identified.
• Forward Proofs of Delivery (PODs) and other required documentation to the appropriate departments.
• Ensure all assigned loads are actively monitored through successful delivery.
• Support accurate and timely updates throughout the full shipment lifecycle.

Requirements

• 1–3 years of experience in Track & Trace, Logistics, Transportation, Dispatch, or a related operations role.
• Full-time availability, including night shifts and weekend

📌 Logistics Coordinator (Barranquilla)
🏢 Lean Solutions Group
📍 Barranquilla