Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life

Responsibilities may include the following and other duties may be assigned:
- Execution of Complaint Handling activities: Regulatory decisions and regulatory reporting (drafting and submission)
- Execute tasks using Complaint Handling tools/systems (Global Complaint Handling system)
- Ensure closure of regulatory reports with investigation are done timely, consistently and in compliance with regulatory requirements.
- Respond to stakeholder inquiries regarding status of regulatory decisions and reports
- Assist in training new personnel on system activities, including complaint handling,



regulatory reporting, and CAPA management
- Monitor regulatory reporting deadlines and ensure all reports are submitted on time to relevant authorities
- Review and verify the accuracy and completeness of regulatory reports before submission
- Participate in CAPA investigations to identify root causes of quality issues and deviations
- Perform activities within the system to document CAPA activities from stakeholders and integral operations units
- Monitor adherence to documented processes and procedures outlined in the QMS. Regularly audit processes to identify any deviations or non-compliance issues and take corrective actions as necessary
- Participate in projects, process improvement initiatives & respond to stakeholder’s additional requests
- Review complaint information and assess if the complaint is reportable to the appropriate regulatory bodies
- Participation in tech/automation initiatives of the

📌 Quality System Specialist. (Bogotá)
🏢 Medtronic
📍 Bogotá