On-Site Fintech Bpo Team Leader: Drive Cx Excellence (Bogotá)

30 sep

TRANSCOM

Bogotá

30 sep

TRANSCOM

Bogotá

Transcom is seeking an on-site Team Leader to drive a high-performing Customer Service team within a fast-paced BPO/FinTech setting in Bogotá.
You will coach agents to meet KPIs, align with account goals, and foster a culture of continuous improvement while ensuring compliance with PCI-DSS and company policies.
The role emphasizes leadership, data-driven performance management, and English proficiency to communicate effectively with general stakeholders.
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📌 On-Site Fintech Bpo Team Leader: Drive Cx Excellence (Bogotá)
🏢 TRANSCOM
📍 Bogotá

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