On behalf of HealthTech Client #1, SD Solutions is looking for a compassionate and dedicated Patient Advocate to help patients navigate the complexities of the healthcare system.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities include informing patients of their financial options, responding to patient and client queries, enrolling qualified patients into financial assistance programs, and coordinating the delivery of free medications and assistance payments. To be a successful Patient Advocate, you should be highly empathetic, passionate about the well-being of patients, be driven to achieve set goals, and have a desire to learn more about the healthcare field.
Responsibilities:
- Enroll patients in philanthropic aid programs.
- Effectively manage post-enrollment work such as submitting claims or ordering medications.
- Reviewing patient enrollments for accuracy and completeness.
- Escalate and appeal patient assistance denials.
- Order, receive, and log medication orders.
- Coordinate medication deliveries to the designated pharmacy timely.
- Always provide exceptional customer service to both the patient and client.
- Provide patients with information they need to make informed financial decisions about their healthcare.
- Identify opportunities to improve Atlas products and services.
Requirements:
- Proven experience in a high-performance, high accountability environment.
- Hands-on experience working in healthcare is a must.
- High-school diploma or equivalent.
- Strong listening and communication skills.
- Excellent written and verbal communication skills in English.
- Proficient computer skills.
- Attention to detail.
- Ability to offer emotional support and empathy.
- Have passion for the well-being of patients.
- Pass standard background check and drug screen.
- Complete medical clearance per health system requirements (includes vaccination mandates).
- Remote positions