Description
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
We´re looking for a Weekend Dispatcher who is responsible for weekend shipment monitoring, customer communication, track and trace activities, exception management, appointment coordination, operational reporting, and proactive problem resolution to ensure efficient transportation operations and exceptional customer service.
Schedule:
Friday to Monday 8AM to 4PM CST
Monday to Friday 1PM to 10PM CST
Responsibilities:
- Monitor and track active shipments throughout afternoon hours, maintaining real-time visibility and service performance.
- Communicate with customers, drivers, and internal teams regarding shipment status, delivery schedules, and operational issues.
- Update customer portals, systems, and shipment records with accurate and timely information.




- Coordinate pickup and delivery appointments and ensure customer requirements are met.
- Identify, escalate, and resolve service disruptions, delays, load recoveries, and other operational exceptions.
- Handle customer inquiries and complaints, providing timely solutions and follow-up.
- Prepare and distribute overnight reports, ensuring all critical updates and exceptions are communicated to the overnight and daytime operations team.
- Maintain accurate documentation and collaborate effectively with customers, carriers, and internal stakeholders.

Requirements
- 2+ years of sales and account management experience in transportation and logistics field is preferred.
- Ability to understand the business processing requirements using technology and conceptualize creative solutions to implement them.
- Strong knowledge and understanding of land transportation.
- Strong verbal, written, and presentation skills & strong interpersonal and customer

📌 Logistics Account Specialist (Bogotá)
🏢 Charger Logistics
📍 Bogotá