Global Snapshots are highly profitable Ad hoc multi country back data reports. Global Snapshots generate > $57 million revenue worldwide, with 80% margin - growing with double digits over the last years. For many of the over 500 general and local clients, Global Snapshots are their only market data source and step stone to wider NielsenIQ services. Snapshots are quick (5-10 days) turn-around deliveries.
The Global Snapshot GCE is the key operational contact for clients and NielsenIQ countries worldwide, working on the design and management of the production and delivery of the multi-country Ad hoc reports. The Global Snapshot GCE ensures the reports optimally combine client needs and existing data sources. Good project design with appropriate set-up is crucial for good quality and on time deliveries.
Job Responsibilities
- Provide services which meet client needs. Key to this is the discussion with clients and Business Development Managers to advise them on how Ad Hoc reports including multiple country information can best be set up and delivered.
- Key touch point both externally (for the client) and internally (for Client Service / Business Development Managers and ISC network in local countries) with responsibility for proactive communication and transparency on issues, service enhancements, technology updates etc…
- Coordinate data orders (linked to Availability studies) to ISC network in NielsenIQ local countries and production of the Snapshot reports.
- Coordinate report production with production team in Pune
- Work on process and service improvement to bring efficiency, productivity, and flexibility in global snapshot team.
- Accountable for supporting clients and Business Development Managers on the correct escalation and resolution of day to day queries, new business opportunities and on technical requirements
- Attend client meetings to identify client needs versus production capabilities, agree on best compromise and apply learnings / b
📌 Global Insights Analyst (Bogotá)
🏢 Nielseniq
📍 Bogotá
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