Description
We are seeking an energetic, proactive, and exceptionally personable Bilingual Virtual Medical Administrative & Patient Growth Coordinator to serve as a vital ambassador for a growing U.S.-based medical practice. Combining front-office phone management, back-office operations, and proactive prospective patient follow-up, this is a highly patient-facing, high-touch role.
We are specifically seeking a candidate with a bubbly, warm, confident, and engaging phone personality in both English and Spanish. Rather than a task-based assistant, the practice requires a self-directed problem-solver who takes complete ownership, anticipates clinic needs, converts prospective leads into patients/members, and provides an outstanding experience across every interaction.

Working Environment & Core Schedule
- Role Title: Bilingual Virtual Medical Administrative & Patient Growth Coordinator
- Status: Full-Time (40 Hours / Week)
- Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST (US Eastern Standard Time)
- Language Requirement: Fully Bilingual (Fluent English & Spanish)




- Practice Type: Cash-Pay / Concierge / Wellness / Growth-Focused Medical Practice

Top 3 Daily Tasks
- Front Office & Patient Communication: Handle high-volume inbound and outbound phone calls with a warm, conversational demeanor—scheduling appointments, managing messages, and delivering exceptional customer care.
- Back Office & Administrative Support: Manage daily administrative workflows, maintain accurate patient records, organize provider task queues, and proactively resolve operational roadblocks.
- Lead Conversion & Membership Support: Perform consistent outbound follow-ups with prospective patients and leads, explain practice services and membership models, assist with enrollment, and drive patient acquisition.

Core Responsibilities
- Inbound & Outbound Phone Operations: Serve as the primary voice of the practice, answering patient calls, conducting follow-up calls, scheduling new and existing pa

📌 Bilingual Virtual Medical Receptionist and Admin (Colombia)
🏢 Staffing For Doctors
📍 Colombia