SupportNinja is seeking a Technical Support Representative to provide basic technical support to customers experiencing issues with products or services. You will use technical knowledge to identify and troubleshoot problems and deliver timely solutions while delivering excellent customer service.
The role emphasizes clear communication with non-technical customers, accurate ticket triaging, CRM documentation, collaboration with other teams, and ongoing learning through training programs.
📌 Technical Support Specialist: Clear Solutions for Customers (Colombia)
🏢 SupportNinja
📍 Colombia
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