Monks is seeking a Hypercare Support Lead to own post-go-live support for SuiteProjects Pro (SPP) during the critical hypercare period after NAMER go-live in January 2027. You will triage issues, coordinate with the implementation partner RSM, and ensure data flows for a smooth first month-end close in February 2027.
This role requires hands-on PSA go-live experience, strong project-finance knowledge, and excellent stakeholder communication across multi-entity, multi-currency environments.
📌 Hypercare Lead for SuiteProjects Pro (Bogotá, D.C.)
🏢 Monks
📍 Bogotá, D.C.
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