Keen in Bogotá invites an experienced Senior Customer Support Advisor (English Speaking) to join our in-office team. You will troubleshoot complex software and hardware platforms, manage multiple conversations, and ensure high CSAT in a fast-paced, data-driven environment.
The role requires 2–4+ years in customer support, strong English, and the ability to work evenings or overnights as needed. Competitive compensation with performance bonuses and benefits.