Auxis is seeking a Service Desk Supervisor to oversee Service Desk resources and ensure optimal operations for end users. You will schedule, monitor performance, and report KPIs as defined by the business and client.
The role requires 5+ years leading teams in Shared Services, strong analytics, and proficiency in Excel and ITIL processes. English and Spanish skills are essential for cross-functional collaboration and client communication.
📌 Service Desk Operations Lead (Bogotá, D.C.)
🏢 Auxis
📍 Bogotá, D.C.
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