Remote IT Help Desk Analyst: Customer-Driven Tech Support (Bogotá, D.C.)

30 sep

Lancesoft

Bogotá, D.C.

30 sep

Lancesoft

Bogotá, D.C.

LanceSoft, Inc. is seeking an IT Help Desk specialist based in Bogota with remote work flexibility. The role involves first-level IT support across hardware, software, and networks, handling calls, chats, and email, and meeting SLA targets.
Training is provided for two weeks, followed by a shift from 11 am to 8 pm Colombia time. Strong English (B2-C1) and experience with Windows 11, Office 365, Active Directory, and common helpdesk tools are required.

📌 Remote IT Help Desk Analyst: Customer-Driven Tech Support (Bogotá, D.C.)
🏢 Lancesoft
📍 Bogotá, D.C.

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