WOW is looking for a Vendor & Partnership Program Manager to lead the relationships, programs, and partnerships that help drive our sales and marketing growth.

This is a highly collaborative, strategic role at the intersection of Marketing, Sales, Retention, Customer Experience, Product, Finance, Procurement, and Legal. You’ll own a portfolio of external vendors and strategic partners, ensuring they deliver measurable business value while helping WOW execute acquisition, retention, customer experience, and brand-building initiatives.

What WOW Offers
- Base salary up to $120,000 annually , commensurate with experience, and comprehensive benefits including:

What You’ll Do

Vendor & Partnership Leadership
- Own the end-to-end management of WOW’s external vendor and partner portfolio supporting sales growth and marketing initiatives.
- Serve as the primary relationship owner for strategic marketing and sales-support vendors.
- Lead contract negotiations, onboarding, issue resolution, renewals, and ongoing business reviews.
- Lead vendor selection and RFP processes,



including evaluation criteria, negotiations, and implementation planning.
- Identify opportunities to consolidate, renegotiate, or expand partnerships to improve cost efficiency, performance, and campaign effectiveness.

Program Management & Performance
- Provide program management across the vendor portfolio, keeping timelines, deliverables, budgets, and stakeholders aligned from kickoff through execution.
- Develop and maintain vendor performance frameworks, including scorecards, SLAs, KPIs, and ROI measurements.
- Monitor vendor-supported campaigns and programs and use data to identify opportunities for optimization and course correction.
- Maintain strong governance and documentation around vendor contracts, renewals, performance history, and business commitments.
- Serve as the escalation point for vendor issues impacting quality, timelines, budgets, or business results.

Cross-Functional Partnership

📌 Vendor & Partnership Program Manager (Colombia)
🏢 WOW! Internet Cable and Phone
📍 Colombia