Job Summary

Supports customer facing sales force through the rhythm of sales; Lead to close. Executes, supports, improves selected activities under limited supervision.

Key Responsibilities
- Responds to incoming customer calls, emails, qualifies them, and routes the qualified contacts and leads to associated sales professional(s).
- Compiles budgetary quotes for simple to complicated jobs by gathering technical data, customer presentations, lead time and others for customer facing sales force.
- Gets involved in customer visits and events, makes decisions where there is no clear procedure outlined.
- Receives and processes orders, issues order acknowledgements, invoices and shipping notices for simple to complicated jobs.
- Communicates order status, inventory status and other associated information to customer facing sales force, and identifies any issues.
- Resolves customer issues where applicable, engages other for resolution where applicable (including shipment and after sale).
- Periodically reviews and reports inventory/stock levels,



takes action and creates orders if needed.
- Actively supports all branch personnel in the sale of products to retail customers across varying levels of tasks.

Competencies
- Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
- Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Customer focus - Building strong customer relationships and delivering customer-centric solutions.
- Channel Awareness - Explains and contextualizes industry structure, dynamics, and path to market in order to advance organizational goals.
- Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to wh

📌 Asistente transaccional (Barranquilla)
🏢 Cummins Latin America
📍 Barranquilla