Johnson & Johnson is seeking a seasoned Customer Service Manager to oversee the CS Center and drive operations for the Brazilian market from Bogota, Colombia. You will lead supervisors and analysts, ensuring timely responses, root-cause fixes, and cross-functional collaboration with Supply Chain, Finance, and Commercial teams.
Advanced fluency in Portuguese, Spanish and English is required along with 10+ years in CS or related areas.
📌 Strategic LATAM Customer Service Leader (Colombia)
🏢 johnson johnson
📍 Colombia
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