About The Company
Founded in 2008 by Ross Sapir, Roadway Moving is built on the core principles of accountability, kindness, generosity, and dedication. These values drive a culture of excellence, where our people not just our trucks, set us apart in a crowded industry. We believe in investing in both our employees and our clients, fostering an environment rooted in respect, urgency, clear communication, and appreciation. At Roadway, we don’t just move boxes, we move lives, and we do it with a commitment to making the experience remarkable for everyone involved.
We are looking for a Moving Coordinator who will serve as a liaison for clients after the sale has been completed by the Sales Representative. They will work directly under the Move Coordinator Manager. They will be responsible for ensuring that the client has full knowledge of the moving services that will be rendered, in addition to modifying/adjusting any service modifications requested by the client and conducting follow ups prior, during and after the move to ensure the highest quality of service.
Key Responsibilities




- Conducting introductions as a Moving Coordinator to already booked clients.
- Ensuring that all sales contracts and appropriate sales documents have been reviewed, understood, and signed by a client.
- Serving as the primary contact for the clients after the move is booked until the completion of the move.
- Collaborating with the Sales Representative on service/price changes requested by a client.
- Modifying/adjusting moving services based on clients needs.
- Confirming moving details, addresses, services, dates, and times with clients prior to the scheduled move.
- Ensuring that the client has been provided certificate of insurance ("COI") for all moving locations if applicable.
- Conducting move day follow ups on clients on a moving day to ensure quality control.
- Conducting after move follow ups to ensure that the move went smoothly.
- Providing excellent customer service, and reso

📌 Client Relations Representative (Bogotá, D.C.)
🏢 Roadway Moving
📍 Bogotá, D.C.