Requirements
- Personal injury law firm experience strongly preferred — especially
pre-litigation/intake/case management since most of our clients are personal injury other
practice areas are ok too workers comp, employment law etc.
- Prior leadership experience — supervisor, team lead, senior case manager, operations
manage
- Direct experience communicating with attorneys and/or managing partners
- Strong understanding of how a law firm operates, including intake, case management,
staffing, workflows, and case progression
- Ability to evaluate a law firm, identify operational challenges, and recommend specific
action items
- Ability to recognize staffing gaps and determine what type of VA/role would solve the
firm's problem
- Strong account management/client relationship skills
- Comfortable making 40+ outbound calls per day
- Comfortable with business development — asking for referrals, endorsements/reviews,
and introducing additional services
- Must be consultative, not just sales-oriented — able to understand the firm's problem
before recommending a service
- Strong verbal communication and ability to confidently lead calls with attorneys
- Strong follow-up, organization, and CRM/account documentation skills
- Proven ability to manage KPIs and work independently without constant supervision
Benefits of Joining Our Team:
- Thriving Towards Milestone Bonus: Build a secure future with our milestone bonus, ensuring you’re well-prepared to embark on your next chapter when the time comes. $750 with 1 full vesting year with Legal Soft.
- Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical care in your country*.
- Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi. Power through your tasks with lightning speed and efficiency.
- Unleash Your Wanderlust: Take advantage of our generous paid time of