Job Requisition ID #

26WD98339

Position Overview

Autodesk Water Customer Success is looking for a highly motivated Technical Adoption Specialist to serve as a trusted advisor to our customers, helping them maximize the value of their Autodesk investment and achieve measurable business outcomes.

We are seeking an experienced water industry professional with expertise in Drainage Design and Storm, Sewer, and Flood (SSF) modeling who enjoys solving complex technical challenges, building strong customer relationships, and helping organizations adopt new technologies and workflows. In this role, you will combine your industry and technical expertise with a customer-focused approach to guide customers toward successful adoption of Autodesk Water solutions across a range of project types and enterprise environments.

You will work closely with strategic and major accounts across the AMER region, partnering with customers and Autodesk account teams to understand business and technical objectives, identify adoption opportunities, and deliver targeted technical guidance, coaching,



and services that drive meaningful outcomes.

You will join Autodesk's Emerging Business Customer Success (EBCS) organization, a collaborative team focused on helping strategic customers realize greater value from Autodesk solutions. Through proactive engagement, technical expertise, and scalable customer success programs, EBCS helps customers overcome adoption barriers, improve workflows, build capabilities, and expand their use of Autodesk technology.

Responsibilities
- Innovate, develop, and deliver scalable, packaged service offerings that accelerate customer success, product adoption, and realized value from Autodesk solutions
- Establish and maintain strong customer relationships as a technical trusted advisor, partnering with customers to understand their business and technical objectives and guide them toward successful outcomes
- Collaborate with internal account teams through regular

📌 Technical Account Specialist (Colombia)
🏢 Autodesk
📍 Colombia