Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

SECURITAS TECHNOLOGY is seeking a skilled Credit & Collections Supervisor to become a part of our team. This position presents a great chance to advance your career in a supportive and team-oriented setting, especially if you have a background in leadership within collections, finance, accounting, or similar areas.

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Key Responsibilities:
- Supervise and coordinate the activities of the accounts receivable team, use metrics to ensure efficiency and accuracy in the collection process.




- Manage the entire receivable account cycle, from invoice issuance to payment management.
- Monitor outstanding payments and coordinate actions for timely debt recovery.
- Prepare and present periodic reports on the status of accounts receivable, highlighting prioritized accounts and team performance.
- Analyze accounts in SAP with the team based on contracts, documentation, emails, and internal/external communication to resolve discrepancies or doubts regarding receivables balances.
- Lead and support Quality Assurance (QA) processes, including monitoring and evaluating calls, providing structured feedback.
- Ensure high standards of customer service across all inbound and outbound interactions, coaching team members on effective communication
- Negotiate with delinquent clients to agree on payment terms and debt restructuring plans when necessary.
- Coordinate the issuance of reminders and collection letters to clients with

📌 Collections Supervisor (Medellín)
🏢 Securitas Security Services Usa
📍 Medellín