Helly Hansen eCommerce Operations Manager, NA

CO, Colombia

Sep 22, 2026

From $82,000/year

Who We Are:
Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.

Job Posting:
Helly Hansen eCommerce Operations Manager, NA
Job Summary
We are looking for an eCommerce Operations Manager who is an expert in eCommerce operations including logistics, payments, shipping, fulfillment, fraud management, and returns to help create best-in-class customer experiences across Helly Hansen’s North American eCommerce business. This role will collaborate closely with the North America Digital team, Global eCommerce teams, Finance, Distribution Centers, Customer Care, and IT to ensure operational excellence across the full customer journey.



While the role is focused on supporting and driving the North America eCommerce business, it also requires strong cross-regional collaboration and partnership with European teams across time zones to align on integral systems, operational processes and strategic initiatives.

The eCommerce Operations Manager will play a critical role in driving operational performance, scalability, and continuous improvement initiatives across Helly Hansen’s eCommerce business in North America. This individual will own day-to-day operational processes while also leading projects and cross-functional initiatives that improve the customer experience, optimize backend processes and support long-term business growth.

Responsibilities
Lead and execute operational strategies and cross-functional projects related to eCommerce fulfillment, payments, fraud prevention, returns and the post-purchase customer experience.

Own day-to-day eCommerce operational processes including or

📌 Helly Hansen eCommerce Operations Manager, NA (Colombia)
🏢 Kontoor Brands
📍 Colombia