Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Purpose
Responsible for supporting the coordination and administration of recruitment and onboarding activities, , performing initial screening, distributing offer letters, etc. This role also provides support for escalated inquiries from Intake & Advisory for recruitment issues.
Contributes to the overall success of the HR Services Operations team ensuring specific individual goals, plans, and initiatives are executed / delivered in support of the team’s business strategies and objectives.
Ensure all activities conducted are in compliance with governing regulations, internal policies and procedures.
Accountabilities
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Collaborates with the Recruitment Delivery teams in supporting the coordination and administration of recruitment and onboarding activities.
- Administers offer letters, employment contracts and onboarding packages to new hires,
and maintain documents for new hires.
- Coordinates the scheduling of orientation sessions and tracks orientation attendance.
- Ensures all employment-related documents such as offer letters, employment contracts, reference checks, etc. are completed and received in a timely and accurate manner.
- Supports new hires by providing guidance and directing them to available resources, etc.
- Seek opportunities to improve operational effectiveness, and propose recommendations to Managers, Data Management.
- Provides support for escalated inquiries or concerns on matters related to position management and employee lifecycle events.
- Run regular daily/weekly reports to assess performance against standard procedures and SLAs.
- Ensure data accuracy and integrity of employee records and position management changes through established internal control mechanisms.
- Understand how the Bank’s risk app