We are looking for a dedicated and resourceful Technical Support Advisor to join our team in Bogotá D.C., Colombia. If you have at least 2 years of experience providing technical assistance and thrive in a fast-paced office environment, this is your opportunity to make an impact by supporting our clients and ensuring their success.

What You’ll Do:
- Provide timely technical support to customers via various channels
- Troubleshoot hardware, software, or network issues efficiently
- Document and track customer interactions and resolutions
- Collaborate with internal teams to resolve complex problems
- Educate users on product features and best practices

What We’re Looking For:
- Minimum 2 years' experience in technical support or related field
- Strong problem-solving and analytical skills
- Excellent verbal and written communication abilities in English
- Proficiency with common operating systems and troubleshooting tools
- Ability to work effectively under pressure in a team-oriented environment

📌 Technical Support Advisor (Girardot)
🏢 Ingepsy
📍 Girardot