Additional Considerations (if any):
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Courtesy Clerk
Department: Grocery
FLSA : Non-Exempt
General Function :
Provides prompt, efficient and friendly customer service. Packages purchases and assists customers with delivery to their mode of transportation.
Core Competencies
- Partnerships
- Growth mindset
- Results oriented
- Customer focused
- Professionalism

Reporting Relations:
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home, Service Managers
Positions that Report to you:
None
Primary Duties and Responsibilities :
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.




- miles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
- Makes an effort to learn customers' names and to address them by name whenever possible.
- Assists customers by: (examples include) escorting them to the products they're looking for
- securing products that are out of reach
- loading or unloading heavy items
- making note of and passing along customer suggestions or requests
- performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call.
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
- Packages purchases.
- Cleans but not limited to registers, restrooms, break room; backroom, sweeps and mops the floor, and tends to supply needs.
- Assists customer in transporting pur

📌 Courtesy Clerk (Colombia)
🏢 Hyvee.io
📍 Colombia