UnifyCX in Barranquilla, Colombia seeks an extraordinary Team Lead to guide a motivated team of representatives, ensuring exceptional service delivery and operational excellence. You will act as the main escalation point, drive performance improvement, and collaborate across QA, Training, and Process Improvement to optimize workflows and enhance the customer experience.
To be successful, you should have 2+ years in a leadership role within high-volume customer service, a proven track record of
📌 Customer Service Team Lead: Coaching (Barranquilla)
🏢 unifyCX
📍 Barranquilla
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