LOCATION: HYBRID | BOGOTÁ, COLOMBIA.

ABOUT PROGRAM DELIVERY.

Program Delivery is the operational backbone of Huge. We sit at the intersection
of strategy, design, and technology to orchestrate complex projects from concept
to final delivery. By managing day-to-day team dynamics, client alignment,
financial health, and resource allocation, we ensure our work moves seamlessly
from strategic vision to real-world impact.

THE ROLE.

We’re seeking an operational Vice President of Integral Managed Services to lead,
scale, and elevate our globally distributed Managed Services team. You are a
seasoned technical and operational leader who owns the MS function. Combining
client service excellence with commercial accountability, you will
re-orchestrate our technology and delivery operations to maximize client impact.
Crucially, the VP of Managed Services will look at managed services through a
modern lens—knowing exactly how to extend CMS platforms with AI and Generative
AI to drive next-gen automation for our clients. The role reports to the Global
Managing Director of Program Delivery.





Candidates are required to be based in or near the Bogotá metro area for
in-office attendance at a minimum of 2 days a week.

WHAT YOU’LL DO.

GLOBAL PROGRAM MANAGEMENT & OPERATIONAL EXCELLENCE

* Distributed Team Leadership: Direct, mentor, and inspire a large, globally
distributed team of architects, engineers, and service delivery managers
operating across multiple time zones.
* Operational Rigor: Bring a strong programmatic sense to the organization.
Define, track, and optimize operational KPIs, SLAs, and resource utilization
to ensure profitable, 24/7/365 world-class delivery.
* Commercial Ownership: Own the financial health of managed services end to end
from estimation, tracking margin, performance against target utilization,
staffing mix and flagging of delivery risk.
* Governance: Establish robust governance frameworks for global account
onboarding, incident management, continuous im

📌 Vice President, Managed Services (Colombia)
🏢 HugeInc
📍 Colombia