We are Datadog's in-house product experts. The technical solutions team enables
Datadog's worldwide growth by educating potential clients and ensuring that
existing customers are happy and successful.
The Partner Solution Architect (PSA) is a Datadog expert who will work closely
with Datadog’s Director of Partner Solutions Architects, and is aligned to our
Channels & Alliances business segment. The PSA is responsible for supporting a
variety of technical initiatives and activities for our partners (for example:
cloud migration, application modernization, DevOps transformation). They are
accountable for the outcome of these initiatives, and frequently collaborate
with both Datadog and Partner resources to drive success. The PSA is a trusted
technical advisor for our Partner channel.
At Datadog, we place value in our office culture - the relationships and
collaboration it builds and the creativity it brings to the table. We operate as
a hybrid workplace to ensure our Datadogs can create a work-life harmony that
best fits them.
What You’ll Do:
* Ensure the successful onboarding, training, enablement, and certification of
partner technical resources;
* Participate in periodic joint business planning and review sessions to ensure
direct alignment between Datadog and Partner technical teams;
* Collaborate internally to support Partner technical initiatives such as
end-customer demonstrations and proofs of value; partner team enablement
workshops; assessment, advice, and coaching on lead practices;
* Advocate on behalf of Partners’ technical concerns (use cases, feature
requests, support issues, e.g.) with Datadog internal teams and personnel,
helping to bring those concerns to resolution;
* Analyze and understand Partner service offerings on a regular basis and
provide recommendations to enhance the value of those services through
greater or improved adoption of Datadog features and capabilities;
* Collaborate with Datadog’s product management, engineering and technic