Senior Order Management Associate (Bogotá)

Senior Order Management Associate (Bogotá)

30 sep
|
Coupa Software
|
Bogotá

30 sep

Coupa Software

Bogotá

Coupa makes margins multiply through its community-generated AI and
industry-leading total spend management platform for businesses large and small.
Coupa AI is informed by trillions of dollars of direct and indirect spend data
across a global network of 10M+ buyers and suppliers. We empower you with the
ability to predict, prescribe, and automate smarter, more profitable business
decisions to improve operating margins.

Why join Coupa?

* Pioneering Technology: At Coupa, we're at the forefront of innovation,
leveraging the latest technology to empower our customers with greater
efficiency and visibility in their spend.
* Collaborative Culture: We value collaboration and teamwork, and our culture
is driven by transparency, openness, and a shared commitment to excellence.
* General Impact: Join a company where your work has a global, measurable impact
on our clients, the business, and each other.

Learn more on Life at Coupa [https://insde.co/uzoy] blog and hear from our
employees about their experiences working at Coupa.





The Impact of an Senior Order Management Associate at Coupa:

We are seeking a highly organized and detail-oriented Senior Order Management
Associate to join our Revenue Operations team. In this role, you will be the
driving force behind our order-to-cash process, ensuring accuracy, efficiency,
and exceptional customer service. You will handle complex order workflows,
resolve escalations, and collaborate cross-functionally with Sales, Finance, and
Customer Success to ensure seamless order execution.

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What You'll Do:
* Order Processing & Accuracy: Manage the end-to-end order process, including
reviewing contracts, validating pricing, and processing complex orders in our
CRM and ERP systems. Support and resolve discrepancies via credits and
rebills.
* Cross-Functional Collaboration: Act as the primary liaison between Sales,
Finance, Legal, and Customer Success to resolve order discrepancies, billing
issues, and contract disputes.
* Process Optimiz

📌 Senior Order Management Associate (Bogotá)
🏢 Coupa Software
📍 Bogotá

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