Job Summary
Fastrac Energy Services is seeking a motivated and results-driven Bilingual Inside Sales Agent to join our team. This position will be responsible for engaging with prospective and existing customers, identifying their needs, providing information about our products and services, and supporting the sales process from initial contact through conversion.

The adecuado candidate is a confident communicator who is comfortable speaking with customers in both English and Spanish, has strong interpersonal skills, and is motivated by achieving sales goals while delivering an excellent customer experience.

Key Responsibilities

- Conduct inbound and outbound calls with prospective and existing customers.
- Communicate professionally and effectively in both English and Spanish.
- Identify customer needs and provide appropriate information about Fastrac Energy Services' products and services.
- Qualify leads and identify sales opportunities.
- Follow up consistently with prospects to move opportunities through the sales process.
- Build and maintain positive relationships with customers.
- Schedule appointments and coordinate follow-ups with the appropriate internal teams.
- Accurately document customer interactions, lead information, and sales activities in company systems.




- Meet or exceed established sales and performance goals.
- Address customer questions and concerns professionally and escalate issues when necessary.
- Maintain a thorough understanding of company products, services, promotions, and sales processes.
- Collaborate with other departments to ensure a smooth customer experience.
- Follow all company policies, procedures, and quality standards.

Qualifications

- Bilingual in English and Spanish, with strong verbal and written communication skills in both languages.
- Previous experience in inside sales, telemarketing, customer service, lead generation, or a related field preferred.
- Strong communication, negotiation, and interpersonal skills.
- Comfortable making a high volume of inbound and outbound calls.
- Goal-oriented and motivated by performance-based objectives.
- Strong organizational and time-management skills.
- Ability to work independently while also collaborating effectively with a team.
- Comfortable using CRM systems, Microsoft Office/Google Workspace, and other computer-based tools.
- Strong attention to detail and accurate data entry.
- Professional, positive, and customer-focused attitude.

Job Types: Full-time, Contract

Work Location: Remote

📌 Bilingual Inside Sales Agent (Colombia)
🏢 Fastrac Energy Services
📍 Colombia