We are seeking a hands-on Senior Site Reliability Engineer to maintain, enhance, and support a Java services ecosystem while strengthening reliability, observability, and operational readiness. You will partner closely with engineering stakeholders, contribute during on-call efforts, and drive measurable SLO improvements.
Responsibilities
- Provide on-call support for Java backend services during business hours
- Troubleshoot complex distributed system issues using logs and telemetry
- Identify root causes and drive incident resolution through actionable changes
- Prepare and deploy patches to address cloud infrastructure issues
- Define and improve service metrics and dashboards to assess platform health
- Improve reliability and observability posture for key services
- Create and refine runbooks to standardize operational response
- Track and improve SLOs through repeatable processes
- Submit code changes that improve SLOs when errors occur
- Communicate operational issues clearly and concisely in writing during incidents
Requirements
- 3+ years of SRE/DevOps experience supporting production services
- Strong on-call support experience for backend service ecosystems
- Proven incident response skills using logs and telemetry to find root causes
- Hands-on Amazon Web Services experience
- Solid Amazon DynamoDB experience
- Solid Amazon ElastiCache experience
- Strong Git skills for contributing and reviewing code changes
- Working Gradle knowledge in Java service environments
- Strong observability and troubleshooting skills in distributed systems
- Clear written communication skills for live incident updates
- Fast learning ability to absorb information quickly and apply it under pressure
- English proficiency: B2 Upper-Intermediate
- International projects with top brands
- Work with general teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn
EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.
📌 Senior Site Reliability Engineer (Colombia)
🏢 EPAM Systems
📍 Colombia
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