Purpose
Leads and oversees Global KYC in Colombia and the countries we support globally, ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.
Accountabilities
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Refresh data and documentation for existing clients on an ongoing basis per periodic reviews cycle in Support KYC/AML, facilitating the refresh of Global clients in an efficient, compliant, and client-centric manner.
- Interacting with bankers and relationship managers to obtain required information
- Conduct follow up with internal partners to ensure timely actions on those cases that require their input
- Update firm systems and databases with information / documentation obtained from clients
- Handle inquiries and ad hoc requests from internal clients including Compliance where required
- Produce high quality error free work independently on a timely basis with at expected throughput rates
- Ability to handle volume spikes and prioritize work including ad-hoc requests and projects to meet business demands in a timely manner
- Understand and keep abreast with regulatory/ tax requirements for clients in KYC
- Identify potential areas of improvement and respond to change e.g. regulation change, new business and/or technology projects
- Assist manager(s) in providing status updates to management on a regular basis to create transparency and to reduce risksDemonstrates strong leadership skills with the ability to effectively manage multiple analysts and oversees various projects simultaneously
- Support in any activities required for refresh of the Integral clients
- Be consistently thorough, accurate, and credible when pe