Bilingual Tech Support Specialist – Multi-Channel Help Desk (Bogotá, D.C.)

Bilingual Tech Support Specialist – Multi-Channel Help Desk (Bogotá, D.C.)

30 sep
|
Confidential
|
Bogotá, D.C.

30 sep

Confidential

Bogotá, D.C.

Confidential in Bogotá, Colombia, seeks a Technical Support Agent to provide frontline technical support and customer service across phone, email, chat, and e-ticketing. You will diagnose hardware, software, and networking issues, validate warranty entitlements, and document interactions with care.
You will follow Lenovo-supported processes, maintain privacy, and escalate where needed while meeting quality and service targets in a multi-channel environment.

📌 Bilingual Tech Support Specialist – Multi-Channel Help Desk (Bogotá, D.C.)
🏢 Confidential
📍 Bogotá, D.C.

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