Join us as a leader to oversee and manage the environmental services department in our Long Term Care home. With your technical expertise, you will take a proactive approach to ongoing maintenance, and optimization of building equipment. Your passion for building trusted relationships and engaging a team of environmental services professionals will ensure we are able to provide an optimal quality of life to our residents.
Key Responsibilities
- Achieving Resident & Family Satisfaction and Employee Engagement targets
- Ensuring that Health & Safety risks to residents, employees and the general public are minimized or eliminated
- Ensuring that installed equipment is maintained in working order or serviced as required
- Ensuring that capital spend and department budget are within established guidelines
- Collaborate - Work with the Executive Director and leadership team to maximize resident satisfaction
- Manage - Hire,
train and engage a team of environmental services staff to deliver quality service to our residents
- Comply - Maintain environmental services in compliance with regulations and company policies and processes
- Lend a Helping Hand - Take a hands-on approach to leading, mentoring, and helping the environmental services team as required
- Cultivate - Build and maintain strong relationships with the residents, employees, managers, regional team and vendor partners
- Respond with HEART - Hear, Empathize, Acknowledge, Respond, Thank
Qualifications
- Post-secondary degree or diploma in a related field or equivalent is required
- Minimum of two (2) years' experience in a managerial or supervisor capacity in the area of environmental services/maintenance in a unionized environment (Preference given to previous experience in long-term care or healthcare environments).
- Must be enrolled or willing to enroll in the Property Admin Certificate (PAC) program
- Knowledge
📌 Manager, Support Services- Full-time (Bogotá)
🏢 Extendicare
📍 Bogotá
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