Description

Job Title: Human Resource Solutions Specialist

Department: HR Services

Reports to: Human Resource Supervisor

Location: Remote

Job Summary:

The Human Resource Solutions Specialist supports and executes core HR and HRIS functions for clients, serving as a key partner in delivering both tactical HR support and system-based solutions. This role collaborates with internal teams and clients to ensure HR programs and system configurations are aligned, compliant, and optimized.

The Human Resource Solutions Specialist owns a range of HR processes, system administration activities, and project-based work, while also contributing to client-facing initiatives and ongoing support. This role plays a critical part in enhancing the client experience through efficient execution, problem-solving, and continuous improvement.

Job Duties:

HR Operations
- Facilitate HR processes, including handbook creation, job descriptions, compensation analysis, and compliance-related tasks.
- Conduct client interviews and partner with HR Primary to develop and finalize employee handbooks.




- Complete Forms I-9, verify documentation, conduct audits, and maintain accurate employee records.
- Reconcile benefits statements and assist with benefits-related administration.
- Support recruitment coordination, including tracking candidate status in HRIS systems and managing follow-up communications.
- Perform general administrative and clerical tasks, including preparing client and employee correspondence.

HRIS & System Support
- Configure, maintain, and troubleshoot HRIS platforms (including Paylocity, ADP, Paycor, and similar systems).
- Execute system configuration updates to support HR, payroll, and benefits programs.
- Perform system audits, testing, and diagnostics to ensure data integrity, accuracy, and functionality.
- Identify and resolve system errors, data discrepancies, and integration issues; elevate when necessary.
- Support system implementations and ensure successful syst

📌 Human Resource Solutions Specialist (Colombia)
🏢 PuzzleHR
📍 Colombia