Bilingual FinTech CX Team Leader – On-Site (Bogotá, D.C.)

30 sep

TRANSCOM

Bogotá, D.C.

30 sep

TRANSCOM

Bogotá, D.C.

Transcom Bogotá is seeking a high-energy Team Leader to guide a frontline Customer Experience team for our FinTech-driven account. You will coach agents, drive KPIs, and foster a data-driven culture in a fast-paced BPO environment.
You will partner with the Business Manager to track performance, ensure PCI-DSS compliance, and maintain team morale while delivering world-class service to small business clients. Fluent English is required and on-site work is expected for a 42-hour week.

📌 Bilingual FinTech CX Team Leader – On-Site (Bogotá, D.C.)
🏢 TRANSCOM
📍 Bogotá, D.C.

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