Role Overview
As a Customer Care Specialist, you will play a vital role in providing outstanding support to our customers while ensuring their needs are met with professionalism and care. Reporting directly to the Customer Care Supervisor, you will manage inbound and outbound communications, resolve inquiries, and maintain accurate records. This position requires strong communication skills, attention to detail, and the ability to foster positive customer relationships.
What You’ll Do
• Serve as the first point of contact for customer inquiries.

• Deliver clear, professional, and empathetic communication both verbal and written.

• Analyze issues and provide timely solutions.

• Accurately document customer interactions.





• Engage in inbound and outbound calls to support customer needs and follow-up requests.

• Collaborate with team members and contribute to department goals.

What We’re Looking For
• Strong listening, interpersonal, and communication skills.

• Proficiency in Microsoft Office Suite and Google Workspace.

• Ability to analyze problems and resolve them effectively.

• High attention to detail and accuracy.

• Customer service orientation with a positive attitude.

• Timeshare experience is a plus.

• Reliability and professionalism are a must.

📌 Customer Service Representative (Colombia)
🏢 Timeshare Legal
📍 Colombia