Disruption handling focuses on managing any unplanned events (such as weather, strikes, or other causes that ground planes) to minimize impacts for both airlines and travelers. Within Airport and Airlines Operations, the Disruption department provides comprehensive products and solutions, enabling airlines to efficiently manage daily disruptions and large-scale disruptions affecting the entire network. This empowers customers to self-rebook and helps agents monitor the efficiency of the process.
Within this department, we are looking for talented PDA engineers to join the Disruption team. You will design and manage the delivery of features related to Disruption products while maintaining high-quality standards.
Summary Of The Role
As a PDA Engineer embedded in an agile feature team, your mission is to analyze, specify, and test the best functional solutions for our disruption products.
Your work will ensure a smooth and stress-free experience for travelers affected by disruption events while providing sustainable solutions for airlines.
In This Role You’ll
• Work using existing procedures or guidelines and providing inputs to support/influence area decisions. Make recommendations on new solutions and propose improvements by analyzing different sources of information.
• Work with a moderate level of guidance and direction from your manager.
Assess Requirements
• Build, maintain, and share the functional knowledge of our processes, services, and usage of end-user products.
• Analyze business requirements submitted by Product Management.
• Estimate specification and validation work.
Carry Out Functional Design
• Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications, and present functional walk-throughs to all concerned stakeholders.
• Interface with relevant divisions and departments to identify interactions with other Amadeus applic