WHO WE ARE:
Jumpfactor is an award-winning, 8-time Growth500 Fastest Growing Agency in Canada. We are a dynamic, fast-paced, and highly specialized digital marketing agency focused on helping Managed Service Providers (MSPs) achieve massive growth. With over $1.9 Billion in client revenue generated, we are recognized globally as a top-tier MSP growth digital agency.
ROLE OVERVIEW:
At Jumpfactor, we’re looking for a Senior Digital Marketing Account Manager who’s passionate about helping clients grow and empowering them to achieve their best results. In this role, you’ll serve as both a trusted advisor and a strategic partner, guiding clients to success through proactive coaching, strong relationship management, and performance insights. You’ll take ownership of your portfolio, driving client satisfaction, retention, and growth while identifying new opportunities for adoption, upsells, and referrals.
This is a high-impact, fully remote role where your contributions directly shape client success and agency growth. You’ll collaborate with a world-class team, work on innovative campaigns,
and have clear pathways to advance your career as Jumpfactor continues to grow.
Jumpfactor’s CORE VALUES:
• Be STRATEGIC
• Be PASSIONATE
• Be TENACIOUS
• Always ELEVATE
• Be ACCOUNTABLE
• Be TRANSPARENT
WHY EMPLOYEES LOVE JUMPFACTOR:
• Very competitive compensation package.
• 100% Remote work.
• You will work with a very skilled international team.
• Endless growth opportunities and career advancement.
• Performance-based bonuses that recognize your impact.
• Access to paid training, courses, events, and conferences.
• Enjoy paid social events that foster team camaraderie.
• Engage in weekly learning programs to stay ahead.
• Harness state-of-the-art technologies and tools for excellence.
QUALIFICATIONS:
• 3+ years of hands-on Account Management or Client Success experience in a digital marketing agency
• Experience managing North American B2B client accounts ideally in a multi-cli