The idóneo candidate loves talking to people and proactively solving issues. You will be responsible for taking calls, answering emails, and redirecting calls to the main office.
Must be bilingual (Spanish and English).
Working hours: Monday - Friday from 9 AM to 5 PM EST (Miami)

Responsibilities
• Communicate with customers via phone, email, and chat
• Provide knowledgeable answers to questions about product, pricing, and availability
• Work with internal departments to meet customers' needs
• Data entry in various platforms

Qualifications
• At least 1 - 3 years of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multitask, organize, and prioritize work
• Must be proficient in Microsoft Outlook and all MS Apps.
• Must be able to understand US housing processes.

Payment
• Depending on the experience and the candidate's learning process: $1.5M to $3.0M Colombian Pesos. Can be negotiable.
• Social Benefits may be included.

📌 Customer Service Representative (Bogotá)
🏢 Real One Property Management
📍 Bogotá