? We're Hiring: Implementation Consultant
? On-Site | Guatemala (Preferred), Colombia & Kenya
? Schedule: Monday – Friday | 8:00 AM – 5:00 PM EST
(Flexibility to start one hour earlier or later)
? English Level: C1 Advanced Required
?️ Spanish & English Bilingual
? Full-Time
About the Role
Are you passionate about client onboarding, implementation projects, and delivering exceptional customer experiences?
We're looking for an Implementation Consultant to lead the onboarding and implementation process for new clients, ensuring a smooth transition and long-term success.
In this role, you'll become the trusted advisor and primary point of contact for clients during implementation, helping configure solutions, coordinate stakeholders, troubleshoot challenges, and drive successful adoption of services and systems.
This is an excellent opportunity for professionals who enjoy working directly with clients, managing projects, and balancing operational execution with relationship-building.
? What You'll Do
Client Implementations
✅ Lead end-to-end onboarding and implementation projects




✅ Understand client requirements and configure solutions accordingly
✅ Serve as the primary contact throughout the implementation journey
✅ Guide clients through onboarding milestones and expectations
✅ Ensure successful adoption and transition into ongoing operations
Client Training & Support
✅ Conduct welcome calls and implementation meetings
✅ Train clients on system functionality and best practices
✅ Address questions, concerns, and implementation challenges
✅ Troubleshoot operational and technical issues
Operations & System Setup
✅ Review employee import files for accuracy
✅ Configure PrismHR settings, including departments, worksites, and divisions
✅ Update implementation tasks and case management tools
✅ Generate reports and implementation documentation
✅ Coordinate transition communications and project updates
Cross-Functional Collaboration
✅ Partner with Payroll, Client Relations, Sale

📌 Implementation Consultant (Medellín)
🏢 Solvo S
📍 Medellín