WE’RE HIRING: HR SPECIALIST – U.S. OPERATIONS

? Location: Medellín, Colombia – Hybrid

? Work Model: 3 days in the office 2 days from home

?️ English: Advanced (C1 or equivalent)

? Salary: Based on experience

? Benefits: Full Colombian benefits

? Weekend Availability: One weekend per month, based on the client’s rotation

We are looking for an experienced HR Specialist in Colombia to support a U.S.-based client and their workforce.

The idóneo candidate has hands-on experience with U.S. HR processes, excellent communication skills in English, and the ability to work independently while confidently interacting with employees, managers, and the client.

Key Responsibilities

- Support day-to-day HR matters for the client’s U.S. workforce.
- Respond to employee and manager inquiries, document cases, and follow through to resolution.
- Coordinate with the client and internal teams regarding employee relations, attendance, leaves of absence, and other HR matters.
- Manage workers’ compensation injury intake, documentation, and claim follow-up through resolution.
- Identify potential issues early, recommend practical next steps, and escalate sensitive matters when appropriate.




- Provide coverage one weekend per month as part of the client’s rotation.

Requirements

- Proven experience in HR supporting employees or clients in the United States.
- Knowledge of California HR practices is strongly preferred; experience supporting other U.S. states will also be considered.
- Advanced English (C1 or equivalent) with strong written, verbal, presentation, and client-facing communication skills.
- Ability to manage multiple priorities, take initiative, and work with minimal supervision.
- Strong judgment, discretion, organization, and attention to detail.

⭐ Plus: Experience handling or coordinating workers’ compensation cases.

Why Join Us? ✨ Hybrid work model

✨ Full Colombian benefits

✨ Opportunity to work directly with a U.S.-based client

✨ Professional growth in an international HR environment

✨ Competitive compensation based on experience

? Interested? Send us your resume or apply directly to be considered for this opportunity. [email protected]

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📌 ? WE’RE HIRING: HR SPECIALIST – U.S. OPERATIONS | Hybrid - Medellín (Área metropolitana del Valle de Aburrá)
🏢 SOSA BPO
📍 Área metropolitana del Valle de Aburrá