Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact.

At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

As a Process Delivery Specialist: Talent Acquisition Optimization, you will manage daily transactions related to the client's Talent Acquisition processes and functions within agreed timeframes. You will support the client's strategic goals and operations by applying your knowledge of HR/TA processes to optimize business process support.

Key Responsibilities

- Manage end-to-end recruitment and selection processes, ensuring alignment with business needs, hiring priorities, and operational targets.

- Support recruitment activities in BPO and operational environments, managing high-volume hiring demands and prioritizing requisitions according to business needs.

- Monitor, analyze, and report recruitment metrics, KPIs, and team performance against established goals.





- Analyze data to identify trends, track results, support data-driven decision-making, and drive continuous improvement initiatives.

- Maintain accurate and up-to-date candidate and recruitment process information in SAP SuccessFactors.

- Collaborate with stakeholders across different countries to ensure efficient recruitment operations and the timely fulfillment of staffing requirements.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

- Solid experience in recruitment and selection.

- Experience recruiting for BPO and/or operational environments.

- Experience monitoring and analyzing recruitment metrics, KPIs, and team performance.

- Intermediate Excel skills and/or experience using Power BI to analyze data and support decision-making.

- Experience using SAP SuccessFactors.

- Intermediate to advanced English proficiency.

- Availability to work 100% remotely.

- Availability to work overnight shifts.

- Availability to work on public holidays, depending on operational needs and the calendars of the countries supported from Colombia.

Preferred Technical And Professional Experience

- Portuguese proficiency.

- Experience recruiting for the energy and/or gas industries.

- Experience supporting recruitment processes for Panama, Mexico, Spain, and/or Brazil.

- Experience working in multicultural environments and supporting recruitment operations across different countries.

📌 Talent Acquisition Process Specialist (Bogotá)
🏢 IBM
📍 Bogotá