Type: Full-time
Schedule: (8-5 Central)
Job Expectations
Client Implementation & Onboarding
● Execute technical implementation tasks supporting new client onboarding across Go Local Interactive's digital product suite.
● Configure websites, analytics platforms, advertising accounts, call tracking, and other client technologies.
● Validate client requirements and implementation details prior to launch.
● Partner with internal stakeholders to resolve onboarding dependencies and technical blockers.
● Support client kickoff meetings, launch calls, and implementation discussions as needed.

Technical Configuration & Platform Support
● Configure, maintain, and update client technology platforms including websites, analytics, advertising platforms, call tracking, and future digital products.
● Manage user permissions, account access, and platform configurations.
● Troubleshoot technical issues and coordinate resolution with internal subject matter experts.
● Execute platform updates while maintaining accuracy and minimizing client impact.




● Maintain working knowledge of Go Local Interactive's evolving technology stack and product offerings.

Launch Readiness & Quality Assurance
● Perform comprehensive quality assurance prior to product launches.
● Validate configurations, tracking, integrations, and client deliverables against established standards.
● Execute launch checklists and verify production environments following deployment.
● Identify risks, inconsistencies, or defects before they impact clients.
● Support post-launch verification and issue resolution.

Client Support Operations
● Respond to internal and client support requests within established service-level expectations.
● Prioritize work based on client impact, urgency, and departmental priorities.
● Document work completed and maintain accurate records within internal systems.
● Escalate issues appropriately while maintaining ownership through resolution.
● Deliver a consistent, professional support experienc

📌 Digital Implementation Specialist (Colombia)
🏢 Elevate and Delegate
📍 Colombia