Digital Delivery Specialist - (26001414)

Description

Digital Delivery Specialist

As a Digital Delivery Specialist, you will be responsible for the hands-on execution of digital marketing assets and campaigns across web, intranet, marketing automation platforms, and other tools as required. You will work within a shared-services team, ensuring every deliverable meets brand, accessibility, and privacy standards. You will collaborate with cross-functional teams, follow established processes, and contribute to continuous improvement in digital delivery.

Key Responsibilities

Digital Asset Production & Execution

- Build, update, and publish digital content using one or several enterprise Martech platforms (such as Sitecore for WSP.com, Oracle-Eloqua for Digital Marketing Automation, Unily for Canopy, and others).
- Execute campaign setups, asset uploads, and QA checks to ensure accuracy and compliance.
- Apply brand guidelines, accessibility standards, and privacy requirements to all deliverables.

Intake, Triage & Workflow Management

- Receive and process digital requests via intake systems, ensuring clear communication of status and timelines.
- Follow established operating procedures for triage, production, QA, and release.

Technical Troubleshooting

- Identify and resolve technical issues related to publishing, campaign execution, or platform functionality.
- Escalate complex issues to senior team members, documenting issues for resolutions and future reference.

Quality Assurance

- Conduct thorough QA reviews of digital assets prior to publishing, checking for errors, broken links, and compliance.




- Participate in peer reviews and contribute to maintaining high standards of quality.

Collaboration & Communication

- Work closely with MarCom teams, Product Owners, and other contributors to deliver cohesive digital experiences.
- Communicate progress, blockers, and learnings to the team and stakeholders.

Continuous Improvement

- Provide feedback on processes, templates, and tools to support ongoing optimization.
- Participate in training and enablement sessions to stay current with best practices and platform updates.

Qualifications

- 2 years of hands-on experience in digital marketing production, web publishing, or marketing automation.
- Proficiency with enterprise Martech platforms (e.g., web CMS, marketing automation, analytics).
- Strong attention to detail and commitment to quality, brand, accessibility, and privacy standards.
- Ability to follow structured processes and meet deadlines in a fast-paced environment.
- Effective communicator and team player.
- Bachelor’s degree in Marketing, Digital Media, Communications, or related field (or equivalent experience).
- Certifications in relevant platforms or agile methodologies are a plus.
- Strong English language skills.

Success Metrics

- Timely and accurate delivery of digital assets and campaigns.
- High quality and compliance of published content.
- Effective resolution of technical issues with minimal escalation.
- Positive feedback from stakeholders and team members.
- Contribution to process improvements and team knowledge base.

Qualifications

#COLOMBIA

Primary Location

: Colombia

Schedule

: Full-time

Employee Status

: Regular Experience (Minimum Yrs.): 2

Job Posting

: Sep 29, 2026, 4:38:44 PM

📌 Digital Delivery Specialist (Colombia)
🏢 Golder
📍 Colombia