This is a phone job. A fast one.

When a homeowner asks for a roof or window quote, the first company to call them usually gets the job. Our clients are roofers, impact window companies and remodelers, and they're on job sites all day, so they can't call back fast enough. That's where you come in.

If you want a quiet inbox job where you answer when you get to it, this isn't it. If you like the phone, like winning and like seeing your numbers every week, keep reading.

Who we are

Madclub Media is a Miami-based marketing agency built for home service businesses. We run Facebook and Instagram ads, create short-form video content, and build CRM and automation systems in GoHighLevel. The goal is for our clients' leads to turn into booked appointments and real revenue, not just clicks.

We're growing from a local agency into a national partner for established contractors who want to scale. We don't just want to generate leads. We want to be the team that fills our clients' calendars.

The role

You're the bridge between our ads and real jobs.

A lead comes in, and you reach them within minutes. You find out what they need, where they are, when they want it done and whether they own the home, and then you book an in-person estimate on our client's calendar. If they don't answer, you keep following up until they're booked or it's clear they're not a fit. Once they're booked, you make sure they actually show up.

You'll also follow up with business owners who ask about Madclub and book them into sales calls with our team.

You'll start on about 5 client accounts plus our own inbound.



That's several hundred leads a month and dozens of conversations every day.

How you're measured

- Speed: 90%+ of new leads contacted within 5 minutes during working hours
- Contact: 70%+ of leads actually reached within 7 days
- Bookings: qualified estimates and sales calls booked. We'll set your target together after your first 60 days.
- Show rate: 70%+ of booked appointments actually happen
- Follow-through: 95%+ of follow-ups done the day they're due
- Clean CRM: every lead has a status, notes and a next step, updated right after the conversation

Every number comes straight from GoHighLevel. You'll see them every week.

What you'll actually do

- Call, text and message new leads within 5 minutes
- Qualify on service, location, timeline, homeowner status and budget, and book in-person estimates in GoHighLevel
- Work the follow-up queue every day: no-answers, no-books and callbacks
- Send confirmations plus 24-hour and 2-hour reminders, and reschedule no-shows
- Book agency inquiries into sales calls with our team
- Reactivate cold leads every week
- Send a results summary every Friday, and tell us what you're hearing from leads so we can improve the scripts

Apply if…

- You have 1+ year of appointment setting, inbound lead follow-up,



inside sales or phone-based customer work
- Your English is fluent, clear and friendly on the phone. (Fluent Spanish is a big plus: many of our clients and their customers are Hispanic.)
- High call and text volume doesn't scare you, and "no" doesn't slow you down
- You can follow a script and still sound like a real person
- You're organized enough to run several accounts without dropping a lead
- You've used a CRM before (GoHighLevel is a bonus)
- You can reliably work Monday–Friday, 9am–6pm Eastern, with reliable internet and a quiet space

Do not apply if…

- You need someone to remind you to call your leads
- You "update the CRM at the end of the day"
- You'd rather book anyone than book the right person
- You'd promise a homeowner a price or discount just to get the appointment
- You can't be online and responsive during your scheduled hours

Compensation & what you get

- $1,000–1,500 USD/month, full-time (40 hrs/week), fully remote
- Performance bonuses for hitting and beating your KPIs, plus retention bonuses
- Pay grows as we add accounts to your plate
- A structured 2-week onboarding, plus scripts, SOPs and a brief for every client, so you're never guessing
- Weekly check-ins and direct feedback both ways
- Real experience in GoHighLevel, lead management and sales across several industries
- A path into leadership: training future setters, client success or sales

Apply by filling out this form: https://form.typeform.com/to/VPTxe0zb

Job Types: Full-time, Commission, Permanent

Work Location: Remote

📌 Appointment Setter (Colombia)
🏢 Agency U
📍 Colombia