Location:-Accepting candidates from Bogotá, Cali, or Medellin.

Schedule: Monday to Thursday, 9:30 AM - 7:00 PM COT & Friday, 9:30 AM - 6:30 PM COT

About the Company

Based in Los Angeles, this is a leading email marketing agency dedicated to driving growth through data-driven strategies and compelling storytelling. They are recognized as a top partner agency by Klaviyo, committed to excellence in every campaign they execute.

Why You'll Love Working With Us

- An indefinite contract that includes all the Colombian government benefits (13th-month salary, unemployment insurance, interest on unemployment insurance, health care service, pension, labor risk administration, 15 vacation leaves per year of service).
- 2 paid Family Days per year.
- 3 Paid Time Off (PTO) per year.
- Private healthcare with dental insurance for the employee and one dependent.
- Computer will be provided.
- Member Wellness Program.

What You'll Be Doing

You'll be part of the Email Marketing team, driving client retention and expanding revenue across a portfolio of 4 to 5 direct-to-consumer (DTC) e-commerce brands. Your key tasks will include:

- Serving as the primary account lead and strategic advisor, running client calls, monthly reviews, and handling high-friction conversations with confidence.
- Formulating and executing comprehensive email and SMS lifecycle strategies, including Klaviyo flows, advanced segmentation, and continuous testing roadmaps.
- Performing hands-on technical execution, QA,



flow building, basic Figma design edits, and minor copy updates when production bottlenecks occur.
- Project managing cross-functional team members (copywriters, designers, developers) using Notion to ensure on-time delivery without manager intervention.
- Interrogating e-commerce performance data to diagnose metric dips and provide actionable, strategic recommendations.

What You'll Bring

- 3-5 years of lifecycle, CRM, or email marketing experience, including required account management experience within an agency setting.
- Expert-level fluency in Klaviyo and Attentive (flows, segmentation, campaigns, and integrations).
- Proven experience managing 4-5 fast-paced client accounts with high autonomy, composure, and strong boundary-setting skills.
- Excellent verbal and written English communication skills with professional presence for executive-level calls.
- Hands-on familiarity with Figma for light design/copy edits and Notion for project management pipeline tracking.
- Strong data analytics proficiency (GA4, Triple Whale, Looker Studio) to derive actionable insights from metrics like LTV, repeat purchase rates, and flow conversions.

Bonus Points For

- Experience with the wider Shopify e-commerce ecosystem (e.g., Yotpo, Okendo, Black Crow, Recharge).
- Familiarity with secondary ESP platforms such as Customer.io, Iterable, Braze, or Salesforce Marketing Cloud.

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📌 Email Marketing Manager (E-commerce) – Remote | Pre-Paid Medicine (Bogotá, D.C.)
🏢 Filta.
📍 Bogotá, D.C.