01 oct
|
Confidential
|
Bogotá, D.C.
01 oct
Confidential
Bogotá, D.C.
Lenovo is seeking a Service Dispatch & Case Management Specialist to coordinate service requests, validate warranties, create Work Orders, and monitor cases until closure. The role acts as a central point between Lenovo, ASPs, partners, and customers, ensuring accurate processing and timely updates.
The position emphasizes back-office coordination, documentation accuracy, and adherence to SLAs, with collaboration across Service Delivery and Parts teams.
📌 Service Dispatch (Bogotá, D.C.)
🏢 Confidential
📍 Bogotá, D.C.