01 oct
|
Kyndryl
|
Bogotá
Kyndryl is seeking a Customer Experience Consultant to shape how customers experience products, services and digital interactions. You will translate human insights into actionable experience strategies, balancing research, strategy and collaboration across engagements.
You’ll lead ethnographic research, synthesize findings into clear insights and journey maps, and define future state experiences with cross‑functional teams, driving measurable outcomes and end‑user advocacy.
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📌 Remote Customer Experience Strategy Consultant (Bogotá)
🏢 Kyndryl
📍 Bogotá