SALES DEVELOPMENT REPRESENTATIVE – GBS EHS
Primary Responsibilities
Sales Development Representative is responsible for developing new leads, communicating with customers to understand their needs and provide SGS solutions. This role is responsible for building instant rapport with customers over the phone and expected to be knowledgeable about all SGS service offerings on a technical level to deliver expert customer service, providing support to customers, outside sales, and the Client Services team. The Sales Development Representative is responsible for managing leads, generating bids, and preparing quotes in accordance with SGS standards.
Primary Responsibilities:
- At all times, complies with SGS Code of Integrity and Professional Conduct.
- Represents SGS professionally and ethically in the marketplace.
- Use exceptional verbal and written communication skills to discuss SGS capabilities and unique features, benefits and services to customers.
- Develop business opportunities and leads and convert into sales
- Contact prospective and existing customers to discuss needs.




- Conduct discovery sessions with both qualified and unqualified leads.
- Answer client questions by phone/email and provide supporting documentation via email.
- Practice active listening to understand and identify client needs and determine potential opportunities
- Execute requests for market or customer research, which may include the following:
- Internet search for customer details or articles on vertical markets, regulations, etc.
- Lead generation: Search for contact lists in various markets
- Competitor website review and intel summary.
- Utilization of programs such as S&P;, Sales Navigator, ZoomInfo etc.
- Communicates, as required, externally with sales prospects and customers, and internally with sales support, sales, operations and other SGS staff.
- Receive, qualify and respond, as required, to standard inquiries and sales leads, engaging the sales staff accordingly – following wo

📌 SALES DEVELOPMENT REPRESENTATIVE – GBS EHS (Bogotá)
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📍 Bogotá