Support Life-Changing Immigration Cases with a Respected Legal Services Organization

Life-changing legal journeys begin with trust, clarity, and exceptional support. The Client Intake Specialist (Immigration) helps connect individuals and families with the guidance they need while strengthening the client experience of a growing U.S. legal services organization. With direct impact on client acquisition and case readiness, this role offers a long-term general career with Emapta for top 1% talent seeking growth and purpose.

Snapshot
- Employment Type: Indefinite Term Type Contract
- Shift: Adaptable Shift, (within 7:00 AM - 8:00 PM), Consecutive Off
- 5 days work week
- 20 vacation days in total
- Fully-customized Emapta laptop and peripherals
- Direct exposure to our clients
- Diverse and supportive work environment
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://emapta.com/training-calendar/)

Qualifications
- Associate's or Bachelor's degree preferred, or equivalent relevant work experience
- 1 to 3 years of experience in client intake,



customer service, immigration law, legal support, or a related field
- Previous experience in an immigration law firm strongly preferred
- Excellent customer service and client relationship management skills
- Proficiency in Microsoft Office, CRM software, and legal case management systems
- Ability to manage multiple client files in a fast-paced environment
- Fluency in English and Spanish strongly preferred
- Excellent verbal and written communication skills
- Strong interpersonal skills with the ability to communicate compassionately with individuals from diverse cultural backgrounds
- Strong organizational skills and exceptional attention to detail
- Ability to maintain confidentiality when handling sensitive personal and immigration information
- Strong time management and multitasking skillsAbility to work independently while collaborating effectively with the legal team
- Professional,

📌 Client Intake Specialist (Bogotá, D.C.)
🏢 Emapta Global
📍 Bogotá, D.C.