Senior Customer Experience & Account Manager (Bogotá, D.C.)

01 oct

IDEMIA

Bogotá, D.C.

01 oct

IDEMIA

Bogotá, D.C.

IDEMIA Secure Transactions in Bogotá is seeking a skilled Customer Account Manager to lead day-to-day relationships with assigned customers, including at least one Tier 1 account. You will coordinate requests, incidents, orders, production, logistics, inventory and billing with internal teams, ensuring timely delivery and high service levels.

You will monitor contracts and KPIs, prepare regular reviews, handle complaints, and look for process improvements to enhance the customer experience

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📌 Senior Customer Experience & Account Manager (Bogotá, D.C.)
🏢 IDEMIA
📍 Bogotá, D.C.

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